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SMCI's recruitment, screening, interviewing, and reference checking procedures are designed to ensure that every consultant placed with a client is appropriate to the needs of the
client. SMCI guarantees that each consultant placed with a client:
- Has the skills, expertise and background represented.
- Is professional in demeanor, attitude and capability.
- Will perform his or her professional responsibilities in a conscientious and industrious manner.
- Will meet or exceed the client's productivity expectations.
We believe that if our client is not satisfied with a consultant placement, we have not properly done our job and therefore are not entitled
to compensation. Therefore SMCI provides The 80-Hour Interview™: Our unconditional guarantee that if a client determines during the initial two weeks of a placement that a consultant is not suitable to its requirements, and informs the SMCI representative of this determination, SMCI will not charge for the consultant's services for this period.
Following The 80-Hour Interview™ period, the client may request the removal of any consultant who in the client's estimation is unsuitable for its needs and SMCI will, at the election of the client, provide a suitable replacement at the same or higher level of professional classification at no change in professional rate.
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